The State Road and Tollway Authority is reducing the service levels of Xpress transit to balance the need to implement social distancing on the coaches while efficiently serving a much smaller ridership that still includes essential workers in the region.
In response to helping to reduce the spread of COVID-19, Xpress is rolling out a new contactless way to pay with the Token Transit Mobile App on Friday, September 18, 2020. The Cashless, Cardless, Contactless pilot program reduces the need to exchange physical money or touch surfaces while boarding or reloading a breeze card. The health of Georgia’s citizens, workforce and workplace safety are our top priorities. Read more.
You can find the Xpress COVID-19 prevention page here.
Gwinnett County Transit
Local, Commuter, and Paratransit service – In accordance with the mandate signed by Gwinnett County Chairwoman Nicole L. Hendrickson, GCT passengers are required to wear a face mask on all buses, effective January 27, 2021. When available, hand sanitizer and face masks will be placed on buses for passenger use. We are also deep cleaning all buses and vans daily, an increase from once a month. The cleaning products used for deep cleaning kill germs at a rate of 99.9 percent.
Service Update (effective 6/1/2020):
Local service – Starting Monday, June 1, 2020, Gwinnett County Transit will restrict boarding on local buses to 15 passengers in order to promote social distancing while still providing essential trips for people who need transit. Once a local bus reaches its 15-passenger capacity, it will display “Bus Full. Please wait for the next bus” until there is room on the bus.
Commuter service – Beginning Monday, June 1, 2020, Gwinnett County Transit will run commuter express bus routes 101 and 103 to downtown Atlanta on a reduced schedule. Routes 102, 110, and 103A will run on their regular, full schedule. To continue practicing social distancing, only 20 passengers will be permitted on a commuter bus at a time.
Paratransit service – To continue practicing social distancing, only two passengers, not including Personal Care Attendants (PCAs), will be permitted on a paratransit vehicle at a time.
Paratransit Breeze Card Reload By Appointment Only (effective 2/8/21)
Beginning on Monday, February 8, Paratransit customers will be able to reload their Breeze cards in person at the Paratransit office by appointment only. Call (770) 427-4444 to schedule an appointment. Masks required.
Face Masks Required on Buses and at Transportation Hubs (effective 2/2/2021)
Passengers are required to wear a mask when boarding, disembarking, and for the duration of travel on the CobbLinc transit system. Passengers are also required to wear a mask when entering or on the premises of the Marietta Transfer Center or the Cumberland Transfer Center.
Walk-up services at the Marietta Transfer Center kiosk will resume on Monday, January 11, 2021. The kiosk will be staffed from 6 a.m. to 10 a.m. and from 2 p.m. to 6 p.m.
Voucher program transactions and intakes continue via phone and U.S. Mail only.
All ID cards continue to be issued by appointment only. Call Customer Service at 770-427-4444 for assistance. Photos will be scheduled at the Marietta Transfer Center Kiosk, 800 S. Marietta Parkway SE, Marietta, GA 30060, in lieu of the Paratransit Office until further notice.
All CobbLinc service announcements can be found here.
Need to make an essential trip via bike? Let Midtown Transportation help you plan your route. Atlanta Bicycle Coalition is offering free online city cycling classes to help you reach important destinations like the grocery store, pharmacy, and healthcare providers. When biking, please continue to practice social distancing.
Maintain business continuity with telework assistance from Midtown Transportation. Check out our telework resources for businesses and schedule a meeting with one of our telework experts.
Check out Midtown Alliance's full suite of COVID-19 local information and resources here.